You can file a claim online if your shipment was damaged, lost or missing content. If you log in first, we can pre-populate your claim to make it even faster for you. Should you require assistance completing this form, please call 888-463-4266 or email firstname.lastname@example.org.
Please retain all damaged freight including packaging until claim is finalized. Please note that all claims will be evaluated pursuant to Dicom's Tariff 100 - Rules and Regulations.
When submitting your claim, you must include a copy of the cost and/or repair invoice and all claims must be submitted within 60 days of the ship date.