conditions of carriage
and Limitation of Liability
Dicom Express Conditions of Carriage and Limitation of Liability
The conditions of carriage and limitation of liability described below govern your access to the website and its use. Regarding our delivery services, you agree and accept to submit to and comply with these conditions. If you do not agree and do not accept to submit to these terms and conditions, please do not use our services.
Changes to the conditions
Dicom Group reserves the right to change these conditions at any time, without notice. The fact of continuing to use our services after any change to these conditions shows you accept such changes. It is your responsibility to review these conditions regularly.
Change to the content of the site
Dicom Group reserves the right to change any information, fact or element contained on the site, as it sees fit and without notice.
All GROUND service shipments are subject to a minimum cube factor (density) of 10.4 pounds per cubic foot (for all provinces including Labrador but excluding Newfoundland). ALL GROUND service shipments to Newfoundland (excluding Labrador) are subject to a minimum cube factor (density) of 15 pounds per cubic foot. All AIR shipments are subject to a minimum cube factor (density) of 15 pounds per cubic foot.
Notice of limitation of liability
For declared value exceeding $100 (up to $5,000) a surcharge of 3% will be added to the cost of declared value. For the limitation of liability, the amount of any loss or damage computed may not exceed an amount of $4.41/kg depending on the total weight of the shipment.
Dicom Transportation Group does not deliver or pickup shipments with P.O. Box addresses. The customer is solely responsible for ensuring that the address of a shipment is not a P.O. Box. prior to requesting a pickup.
Regulation respecting the requirements for bills of lading
(Chapter T-12, s. 5)
1. For the purposes of this Regulation, the meaning of the words “operator of a heavy vehicle”, “heavy vehicle” and “transport service intermediary” is the same as under the Act respecting owners, operators and drivers of heavy vehicles (chapter P-30.3), the meaning of the words “receiver”, “shipper” and “carrier” is the same as under the Civil Code and the word “consignee” means a person who has custody of merchandise.
O.C. 1198-99, s. 1
2. The Regulation applies to contracts for the transport of goods for consideration. It does not apply in the following cases:
- where the contract is for moving:
- used domestic goods, letters and parcels less than 45 kg in weight, motor vehicles, empty containers, empty trailers, wood pallets or live animals;
- bulk material within the meaning of the Transport Act (chapter T-12) and the regulations thereunder;
- milk or cream referred to in section 9 of the Food Products Act (chapter P-29);
- petroleum products in a tank vehicle equipped with a meter and having a maximum capacity of 18,200 litres;
- motor vehicle wrecks and waste or scrap whether it can be recycled or not;
- periodicals for delivery to consumers, paper boys or sales outlets;
- vehicles by means of a tow truck;
- natural or chemical fertilizers and any substances used for the fertilization and upgrading of soils;
- houses, offices or plants;
- vehicles using the technique called saddlemount; or
- motor vehicles referred to in paragraph 2 of section 214 of the Highway Safety Code (chapter C-24.2);
- where the transport vehicle is for a shipper's exclusive use; and
- where the contract was entered into outside Québec and the contract and the bills of lading comply with the statutory and regulatory requirements of the place of origin.
O.C. 1198-99, s. 2.
3. An operator of heavy vehicles who undertakes to transport goods for a shipper shall issue a bill of lading that meets the conditions of this Regulation. A mandatary may also prepare the bill of lading.
O.C. 1198-99, s. 3.
4. The bill of lading shall be written on a form that reproduces, on the front, the information and the specifications given in Schedule 1 and, on the back, those given in Schedule 2.
It is the shipper's responsibility to ensure that each item listed on the bill of lading is clearly and distinctly marked with the name of the consignee and its destination.
O.C. 1198-99, s. 4.
5. The bill of lading must clearly indicate the terms agreed to by the parties.
O.C. 1198-99, s. 5.
6. Each bill of lading must be identified by a specific number code.
O.C. 1198-99, s. 6.
7. The bill of lading shall be signed by an operator of heavy vehicles who is acting as a carrier or his mandatary and by the shipper or his mandatary.
Where the signing party is a transport service intermediary, it must be specified on the bill of lading.
O.C. 1198-99, s. 7.
8. The specifications in Schedules 1 and 2 are the minimum specifications that shall be entered on the bill of lading.
O.C. 1198-99, s. 8.
9. A signed copy of the bill of lading shall be given to the shipper and to the initial carrier.
O.C. 1198-99, s. 9.
10. Notwithstanding sections 1 to 9, a short form of the bill of lading may be used by a shipper who has goods transported by an operator of heavy vehicles and the latter may accept the form provided that:
- the short form of the bill of lading is provided and issued by the shipper;
- it is agreed by the shipper and the operator of heavy vehicles, on the front and on the back of the short form of the bill of lading, that the minimum conditions in Schedules 1 and 2 apply to the contract specified on the short form.
O.C. 1198-99, s. 10.
11. Where an operator of heavy vehicles prepares a waybill for the shipment, the waybill shall bear the same number or the same identification as the original bill of lading, or if applicable, of the short form of the bill of lading; however, the waybill may not replace the bill of lading.
O.C. 1198-99, s. 11.
12. An operator of heavy vehicles shall keep a copy of the bills of lading and short forms of the bill of lading respecting the shipping contracts to which he was a party for 2 years.
O.C. 1198-99, s. 12.
13. Any violation by an operator of heavy vehicles of the provisions of section 3 or 12 constitutes an offence punishable by the imposition of a fine ranging from $250 to $750.
O.C. 1198-99, s. 13.
14. (Amendment integrated into the Trucking Regulation (D. 47-88, 88-01-13)).
O.C. 1198-99, s. 14.
O.C. 1198-99, s. 15.
MODEL BILL OF LADING
CONNAISSEMENT NON NÉGOCIABLE NO DE CONN.: BILL OF LADING NOT NEGOTIABLE B/L No.
- Consigner or agent (name and address)
- Consigner's acct no.
- Consigner's ref. no.
- Name of carrier
- Carrier's ref. no.
- Consignee (name and address)
- Received at the point of origin on the date specified, from the consignor mentioned herein, the property herein described, in apparent good order, except as noted (contents and conditions of contents of package unknown) marked, consigned and destined as indicated below, which the carrier agrees to carry and to deliver to the consignee at the said destination if on its own authorized route or otherwise to cause to be carried by another carrier on the route to said destination, subject to the rates and classification in effect on the date of shipment. It is mutually agreed, as to each carrier of all or any of the goods over all or any portion of the route to destination, and as to each party of any time interested in all or any of the goods, that every service to be performed hereunder shall be subject to all the conditions not prohibited by law, whether printed or written, including conditions on back here of, which are hereby agreed by the consignor and accept for himself and his assigns.
- Notify party - Custom broker
- Point of origin
- Destination and
- DECLARED VALUATION Maximum liability of $4.41/kg, depending on the total weight of the shipment, unless the shipper has declared a higher value on the front of the bill of lading (Conditions 9 and 10 on back).
- Marks and numbers
- Total no. of packages
- General description of shipment
- Vehicle No.
- Total weight and cubage
- Number and type of packages
- Particulars of goods, marks and exceptions
- Amount, Collect, Prepaid, Freight charges will be collect unless marked prepaid
- FREIGHT CHARGES
- If at consignor's risk, write or stamp here
- C.O.D. SHIPMENT, Collection charges, Collect, Prepaid, Amount, C.
- Special agreement between consignor and carrier, advise here, Collection charges.
- Dicom Freight Conditions of Carriage and Limitation of Liability.
- AVIS DE RÉCLAMATION NOTICE OF CLAIM
- The carrier is liable for losses, damage or delays in the transported merchandise described in the bill of lading, only on condition that a written notice specifying the origin of the merchandise, its destination, its shipping date and the approximate amount claimed in reparation of the loss, damage or delay is served on the originating carrier or the delivering carrier, within 60 days of the date of delivery of the merchandise or, in cases of non-delivery, within 9 months of the shipping date;
- The presentation of the final claim, accompanied by proof of payment of the freight charges, shall be submitted to the carrier within 9 months of the shipping date.
- together with a copy of the paid freight bill. Beyond
- N.B. NOTE CAREFULLY CONDITIONS ON BACK HEREOF WHICH ARE HEREBY ACCEPTED
- Others (specify)
- Date* Total charges* Par/Per
O.C. 1198-99, Sch. 1.
- CONDITIONS OF CARRIAGE
- Liability of carrier: The carrier of the goods herein described is liable for any loss of or damage to goods accepted by him or his agent except as hereinafter provided.
- Liability of originating and delivering carriers: Where a shipment is accepted for carriage by connecting carriers, the carrier issuing the bill of lading, hereinafter called the originating carrier, and the carrier who assumes responsibility for delivery to the consignee, hereinafter called the delivering carrier, in addition to any other liability hereunder, are liable for any loss of or damage to the goods while they are in the custody of any other carrier to whom the goods are or have been transferred and from which liability the other carrier is not relieved.
- Recovery from connecting carrier: The originating carrier or the delivering carrier, as the case may be, is entitled to recover from any other carrier to whom the goods are or have been transferred, the amount of the loss or damage that the originating carrier or delivering carrier, as the case may be, may be required to pay hereunder, resulting from loss or damage to the goods while they were in the custody of such other carrier. When shipments are interlined between carriers, settlement of concealed damage claims shall be prorated on the basis of revenues received.
- Remedy by shipper or consignee: Nothing in section 2 or 3 deprives a shipper or a consignee of any rights he may have against any carrier.
- Exemptions from liability: The carrier shall not be liable for loss, damage or delay to any of the goods described in the bill of lading caused by superior force, the Queen's or public enemies, riots, strikes, a defect or inherent vice in the goods, the act or default of the shipper, owner or consignee, authority of law, quarantine or differences in weights of grain, seed, or other commodities caused by natural causes.
- Time: No carrier is bound to transport goods by any particular vehicle or in time for any particular market or otherwise than with due dispatch, unless by agreement specifically endorsed on the bill of lading and signed by the parties thereto.
- Routing by carrier: In case of physical necessity where the carrier forwards the goods by a conveyance that is not a licensed rental vehicle, the liability of the carrier is the same as though the entire carriage were by licensed rental vehicle.
- Stoppage in transit: Where goods are stopped and held in transit at the request of the party entitled to do so, the goods are held at the risk of that party.
- Valuation: Subject to section 10, the amount of any loss or damage for which the carrier is liable, whether or not the loss or damage results from negligence, shall be computed on the basis of:
- the value of the goods at the time of shipment including the freight and other costs if paid; or
- where a value lower than that referred to in paragraph a has been represented in writing by the shipper or has been agreed upon, such lower value shall be the maximum liability.
- Maximum liability: The amount of any loss or damage computed in accordance with the provisions of paragraph a or b of section 9 must not exceed $4.41/kg, depending on the total weight of the shipment, unless the shipper has declared a higher value on the front of the bill of lading.
- Shipper's risk: Where it is agreed that the goods are carried at the risk of the shipper of the goods, such agreement covers only such risks as are necessarily incidental to transportation and the agreement shall not relieve the carrier from liability for any loss or damage or delay which may result from any negligence to act or omission of the carrier, his agents or employees and the burden of proving absence of negligence shall be on the carrier.
- Notice of Claim:
- No carrier is liable for loss, damage or delay to any goods carried under the bill of lading unless notice thereof setting out particulars of the origin, destination and date of shipment of the goods and the estimated amount claimed in respect of such loss, damage or delay is given in writing to the originating carrier or the delivering carrier within 60 days after the delivery of the goods, or, in the case of failure to make delivery, within 9 months from the date of shipment.
- The final statement of the claim must be filed within 9 months from the date of shipment together with a copy of the paid freight bill.
- Articles of extraordinary value: No carrier is bound to carry any documents, specie or any other articles of extraordinary value unless by a special agreement to do so. If such goods are carried without a special agreement and the nature of the goods is not disclosed herein, the carrier shall not be liable for any loss or damage in excess of the maximum liability stipulated in section 10 above.
- Freight charges:
- If required by the carrier, the freight and all other lawful charges accruing on the goods shall be paid before delivery and, if upon inspection, it is ascertained that the goods shipped are not those described in the bill of lading, the freight charges must be paid upon the goods actually shipped with any additional charges lawfully payable thereon.
- Freight charges are payable on delivery, unless otherwise specified by the shipper on the bill of lading.
- Dangerous goods: Every person, whether as principal or agent, shipping explosives or dangerous goods without previous full disclosure to the carrier as required by law, shall indemnify the carrier against all loss, damage or delay caused thereby, and such goods may be warehoused at the shipper's risk and expense.
- Undelivered goods:
- where, through no fault of the carrier, the goods cannot be delivered, the carrier shall immediately give notice to the shipper and consignee that delivery has not been made, and shall request disposal instructions.
- pending receipt of such disposal instructions:
- the goods may be stored in the warehouse of the carrier, subject to a reasonable charge for storage; or
- provided that the carrier has notified the shipper of his intention, the goods may be removed to, and stored in public or licensed warehouse[s] at the expense of the shipper without liability on the part of the carrier and subject to a lien for all freight and other lawful charges, including a reasonable charge for storage.
- Return of goods: Where notice has been given by the carrier in accordance with paragraph 1 of section 16, and no disposal instructions have been received within 10 days from the date of such notice, the carrier may return to the shipper, at the shipper's expense all undelivered shipments for which such notice has been given.
- Alterations: Subject to section 19, any limitation on the carrier's liability on the bill of lading, and any alteration, or addition or erasure in the bill of lading shall be signed or initialled by the shipper or his agent and the originating carrier or his agent and unless so acknowledged shall be without effect.
- Weights: It shall be the responsibility of the shipper to show correct shipping weights of the shipment on the bill of lading. Where the actual weight of the shipment does not agree with the weight shown on the bill of lading, the weight shown thereon is subject to correction by the carrier.
C.O.D. shipments:A carrier shall not deliver a C.O.D. shipment unless payment is received in full.The charge for collecting and remitting the amount of C.O.D. bills for C.O.D. shipments must be collected from the consignee unless the shipper has otherwise so indicated and instructed on the bill of lading.A carrier shall remit all C.O.D. monies to the shipper or his agent within 15 days after collection.A carrier shall keep all C.O.D. monies separate from the other revenues and funds of his business in a separate trust fund or account.A carrier shall include as a separate item in his tariff of rates the charges for collecting and remitting money paid by consignees.
- OTHER SPECIFICATIONS
- All other specifications agreed to by the parties shall be indicated on the bill of lading.
O.C. 1198-99, Sch. 2.